Returns and Exchanges

Return procedure

You can return a product within 30 days from the date of delivery.

How to return a product:

  1. Send an email to support@luxa.cc with your order number and information about which items you are returning.
  2. Pack the product securely. Include a note with your name, order number, and clearly write: RETURN.
  3. Ship the parcel to the following address:

Company: IMKER
Street: ul. Szczebrzeska 55a
City: Zamość
Zip code: 22-400
Country: Poland
Phone number: +48 538 435 743 (for courier only)

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